How to Order
1. Most goods are available in adult sizes, up to 5X. If you have questions about sizing please email us at firstname.lastname@example.org.
2. Just a Nupe orders are shipped with tracking via USPS Priority or First Class Mail.
3. We take about 3-7 business days to create PRINTED apparel, posters, and mugs products (t-shirts, hoodies etc.) and 7-10 business days for EMBROIDERED & APPLIQUE apparel (t-shirts, polo shirts, hoodies, jackets) products. Then you should add shipping times on top of that 2-5 business days.
Can I make a return?
1. Absolutely no returns on worn merchandise. All claims for damages must be made within 72 hours of receipt of merchandise. All returns are subject to a 25% restocking charge.
2. Please review the Size Chart and select desired colors. A product ordered in the wrong Size/Color from the is not our responsibility. All returns due to customer error pay a 25% restocking fee.
3. All shipping costs associated with any return or exchange will be the responsibility of the customer. The customer will not be refunded for any shipping costs that they have paid in the initial order, including international orders. *** Unless it is our ERROR!
4. Some apparel by ink + thread, are sold with intentional imperfections. If you are not sure if your item is intentionally imperfect, please contact us. Please pay CLOSE attention to the detail in the image, all "Vintage" styles will have a distressed, weathered effect on the imprint.
Where is your storefront located?
Currently, we do not have a storefront available for customers to visit. Therefore, all orders must be shipped even if you are within driving distance of our office.
OFFICE INFO: ink + thread office hours are 9:00am - 5:00pm Monday - Friday. All inquiries will receive a response within 2 business days.
CONTACT INFO: (p) 312.970.1791 • (e) email@example.com - For quickest response please text or email and please include the Order No.
MAILING LIST: Please make sure that you join the Rewards Program If you do not open an account you will miss out on periodic announcements DISCOUNTS AND SALES.